Shipping Policy

DELIVERIES WITHIN AUSTRALIA - RATES

Your order will be processed and dispatched as quickly as possible based on the availability of the product. We use multiple courier services within Australia and will inform you with tracking code and tracking instructions (where applicable) once we dispatch the items to your delivery address.

There is a small delivery fee associated with your order which is as follows:

  • Victoria (VIC): Flat fee of $10.00
  • New South Wales (NSW), South Australia (SA) and Tasmania (TAS): Flat fee of $15.00
  • Western Australia (WA), Queensland (QLD), and Northern Territory (NT): Flat fee of $25.00

Deliveries are made by Courier Companies during business hours. You are requested to specify an address during business hours. Whether this address is your work or home, please ensure that someone will be on hand to sign for receipt of goods.

At the time of despatch, on-line customers will receive an email with shipment notification detailing order number and tracking number (where applicable).

Please allow 3-5 business days for delivery within Australia.

INTERNATIONAL DELIVERIES - RATES

Deliveries to countries except Australia are considered as International delivery and will be delivered using International Courier Services.

Please allow 7-15 business days for international deliveries.

There is a standard fee of A$50 for all orders up to A$300.  For all orders above A$300 freight will be calculated at 20% of total amount of order. The shipment cost will be added to the purchase price during check-out. Prices for all the products are shown in Australian Dollars.

Note: there might be a service charge associated with the currency conversion by our secure payment gateway (Payment Express) or your local bank.

Payment of any customs duties and taxes if applicable for international deliveries are the responsibility of the purchaser and are not included with any orders.